Frequently Asked Questions
How to be a Loan Consultant on Bluecell Platform?
You may register a Loan Consultant account at https://bluecell.sg/register. Approval may take up to 1-2 working days, subjected to our KYC process. You will be notified via email for any status update of your registration.
If I am running a consultancy company with more than one consultant, can multiple accounts be created under my company?
Yes, there is no limitation on the number of loan consultant accounts to be created under your company.
If I am running a consultancy company with more than one consultant, do I have an overview of team performance and control over their applications to lenders?
Yes, Bluecell has a user hierarchy feature where a manager can access your team’s data and to review each and every application before it gets submitted to the lender for approval.
How to apply for a loan?
You may apply for a loan in Bluecell via Application Centre from the user panel to select your client and enter the preferred loan amount and tenor for recommended loan results. Mandatory fields with “*” in Financials and Company sessions need to be completed.
Can I make a direct loan application to a specific lender if matching service is not required?
Yes, you may apply via Application Centre after selecting your specified lender and client for direct application.
Will Bluecell submit an application to all lenders?
Bluecell’s smart matching function will shortlist the available lenders and applications will only be submitted to the lenders you selected.
What types of loans are available?
At this moment, only Business Term Loan is available. More loan types will be coming your way soon!
Can I apply for another loan if I already have an active loan application?
Yes, you may apply for another loan on behalf of your client even if they have an active loan application.
How will I know whether my Clients’ loan application has been approved?
How will I know whether my Clients’ loan application has been approved?
What information can be viewed about my clients?
Your clients’ profile can be viewed by Bluecell registered lenders only when a loan application is submitted to the lenders you have selected. This includes the company details, financial information and documents uploaded by you as this information helps the lenders to have a better overview of the application. Rest assured that such information will not be visible to the other users of the platform and we will only use the information in accordance with our Privacy Policy.
Can I import my existing clients in excel sheet into Bluecell CRM system?
Yes, please follow the tips and upload your file in xlsx or csv format in order to match Bluecell’s system fields.
How can I or my other staff(s) manage my team on Bluecell?
Bluecell will create an Company Admin account for you or your operational staff, assigning and re-assigning team members and clients can be done on the Admin account.
